Privacy Policy – Tamar Center

Last Updated: July 2025

1. General

Tamar Center (hereinafter: “the Center”, “we” or “us”) respects the privacy of visitors and users of our website and is committed to protecting your personal information. This privacy policy explains how we collect, use, protect, and share your personal information when using our website.

Use of the website constitutes consent to this privacy policy. If you do not agree to the terms detailed herein, please refrain from using the website.

2. Types of Information We Collect

2.1 Personal Information Provided Directly

Contact Details: Full name, phone number, email address, residential address
Biographical Information: Age, profession, education (when relevant to requested services)
Inquiry Content: Messages sent through contact forms on the website
Financial Information: Payment details (when purchasing services)

2.2 Technical and Analytical Information

Browsing Information: IP address, browser type and version, operating system
Website Behavior: Pages visited, visit duration, navigation paths, source of arrival to website
Technical Identifiers: Cookies, Local Storage, Session Storage
Geographic Information: General geographic location (country/city) based on IP address

2.3 Third-Party Information

Information from social networks (when connecting through them)
Information from payment service providers
Information from analytics service providers (Google Analytics, etc.)

3. Purposes of Information Collection and Processing

We use the collected information for the following purposes:

3.1 Service Provision

Website operation and provision of requested services
Payment processing
Contacting you regarding your requests
Providing technical support and customer service

3.2 Service Improvement

Analyzing user behavior to improve the website
Developing new content and services
Website security and prevention of illegal use

3.3 Marketing Communications (Subject to Consent)

Sending updates about Center services/activities
Invitations to events and workshops
Relevant marketing and promotional materials

3.4 Legal Obligations

Compliance with regulatory reporting requirements
Cooperation with law enforcement as required

4. Legal Basis for Information Processing

Processing of your personal information is based on:

Consent: When you have given explicit consent to process the information
Contract: When processing is required to fulfill our obligations to you
Legal Obligation: When we are required to process information by law
Legitimate Interest: For service improvement and website security

5. Information Sharing with Third Parties

5.1 Service Providers

We may share information with service providers who assist us with:

Website hosting and technical maintenance
Payment processing
Analytics and digital marketing services
Email and communication services
Data backup and storage

5.2 Legal Requirements

We may disclose information when:

Required by law or court order
There is reasonable suspicion of illegal activity
There is a need to protect our rights or user security

6. Cookies and Similar Technologies

6.1 Types of Cookies Used

Essential Cookies: Required for proper website operation
Analytics Cookies: For analyzing website usage (Google Analytics)
Marketing Cookies: For displaying personalized advertisements
Functional Cookies: For improving user experience

6.2 Cookie Preference Management

Essential cookies cannot be disabled
Non-essential cookies require explicit consent
Preferences can be changed at any time through website settings
Disabling cookies may affect website functionality

7. Information Security

7.1 Security Measures

We implement advanced security measures:

Data encryption in transit and storage (SSL/TLS)
Limited access to information on a “need to know” basis
Backup and recovery systems
Ongoing security monitoring and penetration testing
Employee training on information security matters

7.2 Security Limitations

Despite our efforts, there is no perfect security on the internet. We cannot guarantee absolute protection against breaches or unauthorized use of information.

8. Information Retention

8.1 Retention Periods

Active customer information: As long as the account is active and up to 7 years after closure
Financial information: According to legal requirements (usually 7-9 years)
System logs: Up to 12 months
Marketing information: Until consent withdrawal or 3 years of inactivity

8.2 Information Deletion

Information will be securely deleted at the end of the retention period or upon your request (subject to legal obligations).

9. User Rights

In accordance with Israeli privacy protection law, you have the following rights:

9.1 Right of Access

To know what personal information we hold about you
To receive a copy of your personal information

9.2 Right of Correction

To correct inaccurate or incomplete information
To update changed information

9.3 Right of Deletion

To delete your personal information (subject to legal limitations)
To cancel your account on the website

9.4 Right to Restrict Processing

To limit the use of information for specific purposes only
To object to processing for marketing purposes

9.5 Right of Portability

To receive your information in a structured, machine-readable format
To transfer information to another party (when technically possible)

10. Information About Minors

The website is intended for individuals aged 18 and above. We do not collect personal information from minors under 18 without parental consent. If it becomes known to us that information has been collected from a minor without consent, we will delete it immediately.

11. International Data Transfers

Information may be stored and processed in other countries (especially in cloud services). We will ensure that such countries provide an adequate level of protection or that appropriate transfer agreements are signed.

12. Contact and Complaints

12.1 Privacy Inquiries

For questions, requests, or complaints regarding the privacy policy:

Email: office@mtamar.org.il
Phone: 08-6831763
Address: Idan Hanegev Industrial Park, Hayetsira 7, Rahat

Data Protection Officer:
Email: office@mtamar.org.il
Phone: 08-6831763

12.2 Response Times

We will endeavor to respond to inquiries within 30 days of receipt.

12.3 Filing Complaints with Authorities

You have the right to file a complaint with the Registrar of Databases at the Ministry of Justice:
Email: privacy@justice.gov.il
Phone: 02-6467011

13. Policy Changes

We reserve the right to update this policy from time to time. Material changes will be published on the website at least 30 days in advance. Continued use of the website after changes take effect constitutes consent to the updated version.

14. Additional Information

This privacy policy complements and does not replace the website’s terms of use. In case of conflict, the privacy policy provisions shall prevail regarding personal information handling.